Kuwait will resume issuing the Civil ID cards through convenience delivery service, whereby consumers will no longer need to travel to the ID distribution centers or wait in lines. Services can be requested via the website of the PACI or through a Sahel government application. Provides an alternative to collection and automatic collection stations.

Kuwait Civil ID Delivery Returns Through PACI

Residents can order delivery at home using the official PACI portal (services.paci.gov.kw) and also via the unified Sahel application. The reinstated service aims to ensure the process of obtaining a Civil ID card is easier and convenient for residents as they no longer need to visit PACI collection centres for them.

Kuwait Civil ID Delivery Fees and Online Payment

The cost of delivery is 2KWD for the first Kuwait Civil ID card. Any further card(s) that a resident wants for a transaction for the same address will be charged an additional 0.250 KWD. Online payment takes place via K-Net, and will be electronically processed when paying for the request.

Kuwait Civil ID Delivery Takes Two to Five Days

Normally delivery will occur within 2-5 working days when a request has been received and confirmed. This may actually take longer or shorter depending on how many requests might be made, where they are needed to be delivered. Residents should also make sure that somebody has to pick up the Kuwaiti Civil ID card.

Kuwait Civil ID Delivery Requires the Old Card

The recipient must give the old Physical Civil ID Card to the courier while receiving the replacement ID card. Anyone who lost his/her card should first go through PACI’s lost card process and pay lost card fees, then go for home delivery. Another collection method will still be available for the automated self-service smart kiosks established in the shopping malls or the government buildings.

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