How to File an Online Complaint with MoHRE for Employment Fraud in Dubai?

Decoy job offers and fake recruitment companies however are putting candidates applying for any job in the UAE, or any other country for that matter, at a great financial and legal risk. Employers or recruitment agencies in the UAE are now banned from demanding costs from job candidates when hiring or signing them on under the UAE Federal Decree-Law No. 33 of 2021.

For fraud regarding a registered UAE company or a licensed recruitment agency, the MoHRE has a digital channel to help students to submit a labour complaint. Knowing the proper procedure will help applicants provide evidence and request official actions.

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When Should You File a MoHRE Complaint?

MoHRE is the right place to go when the business/company or employment agency is registered legally in the UAE but apparently breaches UAE employment laws. This can be high pressure recruiting or failure to provide proper documents of employment.

Where the scam is based on a completely bogus company, the impersonation of a company online, phishing or money sent to a personal account, however, the matter may be more suited to a Dubai Police e-Crime report.

Step 1: Gather All Evidence

Gather as much evidence as possible about the fraud that is occurring before filing a complaint. These may be a WhatsApp chat, job offer letters, payment receipts, bank details, company information and communication with the recruiter.

maintaining organized records can help the authorities with understanding of the complaint and what might have happened.

Step 1: Gather All Evidence

Through MoHRE’s smart app and the respective service to lodge a labour complaint, eligible workers can utilize the UAE Pass. Navigate to the service of registering labour complaints and key in company details, information about the alleged violation, pieces of evidence to support, and submit complaints.

Authorities will look at the case more efficiently with accurate information regarding the employer, recruitment agency, transaction, and payments requested.

Step 3: Cooperate With the Legal Review

As part of the dispute resolution process, MoHRE may have to contact both the complainant and the company after they receive the submission. Within 48 hours to 72 hours of delivery of the guidance to the parties, a legal researcher may contact the parties to attempt to reach an amicable resolution or to discuss administrative violations.

Employees should keep complaint reference information and available to supply more information when requested.

What If the Scammer Is Fake?

Victims can file complaints about online frauds by contacting Dubai Police’s e-Crime channel if the person they are suspecting is unlicensed or a fake entity. It’s especially important if there is already a transfer of funds or if scammers have sent emails, fake Web links, phone numbers or the company names.

The consumers who have moved money should also get themselves a piece of evidence, the police complaint reference if available and should contact their bank’s fraud department right away.

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