If you’re a Du Telecom customer in the UAE and want to know how to check your balance online, you’re on the right post!
Du is one of the major telecom providers in the country, and they offer convenient methods to check both prepaid and postpaid balances.
How To Check Balance In Du? (2 Steps)
Method 1: Du Balance Check By Shortcode & Message
For Du prepaid customers, there are two simple ways to check your balance. The first method is to dial the shortcode *135# or send a message with the word “balance” to 1335.
You will receive an SMS with information about your remaining prepaid balance. Du also sends notifications when you have consumed 70%, 85%, and 100% of your mobile data.
Method 2: Du Balance Check Online
The second option for prepaid balance inquiry is through Du’s official online portal. Visit their website and log in with your username and password.
Once logged in, you will find your account details on the homepage, including your remaining mobile credits. If you don’t have an online account, you can easily register for one on the website.
How To Check Du Data Balance?
For Du postpaid customers, checking your data balance is equally simple. You can type “rewards” and send it to 1223 to receive information about your balance offline.
Alternatively, you can log in to the du self-care portal using your credentials and follow the instructions provided to check your postpaid balance online.
How To Recharge Your Du SIM Balance?
There are 4 options available to recharge your Du prepaid account or Du SIM balance.
1. Quick Recharge On Official Website
One convenient method is through online quick recharge. Visit Du’s official website, enter your mobile number, and choose the debit or credit card option to complete the payment.
2. Auto Recharge Feature
Another option is to use the “My Account and Auto Recharge” feature available online. This allows you to not only recharge your credits but also manage other aspects of your account.
Du also has a mobile app that provides balance information and additional features such as bill payments and setting up auto-payment.
3. Scratch Cards & e-Vouchers
If you prefer traditional methods, Du offers scratch cards, easy top-up options, and e-vouchers for recharge.
4. Payment Machines
Additionally, payment machines available in the UAE can be used to top up your prepaid account. Du also provides a credit transfer service, called One2One, that allows you to transfer credit to other prepaid subscribers.
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Du Roaming Feature Outside UAE
When traveling outside the UAE, you can benefit from Du’s roaming services. Ensure that your data roaming option is enabled on your phone and send an SMS to activate roaming status.
You can check your data balance using the Du app or online portal while abroad. In case of any issues or lost/stolen phones, you can contact Du’s hotline for assistance.
Regularly checking your Du prepaid or postpaid balance helps you manage your expenses efficiently. With the various methods available, you can easily stay updated on your remaining credits and enjoy uninterrupted communication.