ChatGPT Experiences Downtime, Users Report Widespread Malfunctions

After thousands of users reported issues early Tuesday morning, Open AI’s popular generative AI chatbot, Chat GPT experienced downtime. The service disruption saw a massive surge in reports, indicating that AI chatbot users were frustrated and unable to file transactions, complete tasks, or benefit from the AI’s service.

Please see below for some images indicating the number of reports reporting problems with the site surging to over 1,350 reports of people affected by problems. Many users mentioned frustrating “too many concurrent requests” and the generic “hmm…something seems to have gone wrong”  notification that left the user unable to use ChatGPT for their work or inquiry. The full details of the downtime were not detailed at the time and continued to develop.

The issue represents a growing dependency on tools like ChatGPT which has rapidly become a ubiquitous service for millions globally. OpenAI mentioned in February 2025 when it announced that it achieved 400 million total weekly active users globally, with 10 million from its paid ChatGPT Plus. It is interesting to consider the level of interruption caused by so many people and businesses, whether a 24-hour outage, 30 30-minute outage, or every week in a different period.

While the service outages were short-lived, this incident is a stark reminder of the challenges associated with continuous uptime for large-scale AI runtime supporting massive user traffic. OpenAI typically responds quickly to concerns like this and will work to get products back online and provide the proper service to millions of users around the world.